Frequently Asked Questions (FAQs)
Welcome to the VAIN Abayas FAQ section. Below you’ll find answers to the most common questions about our products, services, and policies.
No. VAIN Abayas follows a strict no-return and no-exchange policy. We encourage customers to review product details and sizing carefully before placing an order.
Yes. We offer modification and alteration services based on our Modification Policy. Any requested changes may be subject to additional fees. Please review the policy before purchasing.
We aim to display every abaya accurately. However, colors may vary slightly due to lighting and device screens.
Select your preferred product, choose your size (if applicable), and proceed to checkout. Ensure all contact and billing details are accurate.
We reserve the right to decline, cancel, or request verification for any order. If an order needs to be cancelled from our end, you will be notified.
All payments are processed securely through Shopify Payments, ensuring encrypted and safe transactions.
Shipping availability depends on your location. Shipping times and fees are shown at checkout. You may refer to our Shipping Policy for full details.
Delivery time varies based on your region. Standard shipping estimates are provided during checkout, but external factors may cause delays.
Please contact us immediately at info@vainabayas.com with your order number and images. We will review the case based on our policies.
You can email us anytime at:
📩 info@vainabayas.com
We aim to respond as quickly as possible.